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Lucid Support Services Celebrates 20th Year in Business

Lucid Support Services, based in Milton Keynes, celebrate their 20th Anniversary in April 2022, and have established themselves as a trusted provider of technical and IT project delivery and temporary recruitment services. Lucid partners with a range of customers from scale-up to global corporates, across the UK and internationally. They offer fast, reliable, and cost-effective partnerships to IT clients; supporting clients in bidding and winning tenders; provide up-to-date marketplace insight and evaluations and set up and maintaining a ‘virtual bench’ of pre-selected IT consultants and engineers for their clients to select from based on demand.

Lucid’s story began with Alun Jones, Managing Director, who has worked within Tech Project Delivery and IT Recruitment for over 25 years, having first learnt the trade within a Large UK Plc, starting as Business Development Executive and quickly being promoted to Team Leader and then New Business Sales Manager.

Alun established Lucid in 2002 with a small group of ex-colleagues, with the aim to provide top quality, time efficient and cost-effective solutions for companies in the IT Channel that needed additional technical staff, interim IT workers and project delivery consultants throughout the UK. Lucid began with a core team of four staff. Turnover grew every year for the first ten years and Lucid now has over 35 staff at their head office in Milton Keynes and over 200 consultants and engineers on client sites across the UK.

Quote from Alun Jones, Managing Director, “I am incredibly proud to be celebrating this milestone. What started as a way to earn a living by providing integrity-based recruitment services has grown to becoming a highly certified, recognised, and valued partner to clients and contractors across the country. We genuinely care about our staff, clients, contractors, suppliers, our community, and environment. The last 20 years has been a really enjoyable ride filled with highs, lows, ups and downs, and plenty of learning opportunities. We are no more than the sum of our parts, which includes everyone over the years that has advised, guided, had faith in us and most importantly worked for Lucid, I would like to thank everyone that has contributed to our success in this time. Without them we would still be 4 guys working from a broom cupboard”

Lucid believe in Corporate Shared Values, they are always open to offering complimentary advice to local people and businesses. They have successfully partnered with a whole range of Milton Keynes based startups and small businesses to deliver a variety of service offerings, corporate events, and even their recent digital & website overhaul! They have always been admirers and proud partners of Willen Hospice. Fundraising for them is an honor and something they do all year round. Lucid also support national fundraisers for small and leading charities including MK Food Bank, Breast Cancer Awareness, CRUK and Children in Need through to small Dog Rescue Centre’s.

Lucid recently partnered with ‘Sterlised Spaces’, who, utilizing their innovative technology to eliminate germs and viruses (Covid-19), have helped them incorporate continuous air and surface sterilisation. Lucid have a duty of care to provide safer spaces for our employees; increasing confidence to be back in the office and bring normality back to work!

For over 10 years, Lucid have run successful apprenticeship schemes for local talent, producing some of the best recruitment specialists in the industry, providing expertise to Global fortune & FTSE 100 companies, Market leading VAR’s & Manufacturer’s and UK Central & Local Government and UK Defence clients with technical resourcing solutions & IT Project delivery services. Lucid believe their team, consistent professional, honest, and reliable services make them an outstanding MK based Small Business. Lucid is the preferred partner for many large consultancies providing a scalable project delivery mechanism whilst remaining anonymous and invisible in the supply chain, and partners with the UK Government via several frameworks supplying digital specialists and delivering project based technical outcomes.

In 2018 the Lucid group began to expand, adding two sister companies. Lucid Workspace was launched as experts in flexible working spaces. They have 25 years’ experience within the flexible working sector and their business is all about sharing that experience and expertise with property owners and Landlords who want to benefit from the popularity of this way of working and attracting new occupiers. Lucid Workspace are totally transparent in how they work and will deliver a flexible workspace for you from business plan to fit-out project, to marketing, sales and operating the space for you. Lucid Connect was created in 2020 to provide bespoke executive search services and specialist permanent headhunting. They focus on identifying and attracting talented IT professionals and aligning them with their diverse client portfolio that ranges from large global corporations to high growth SME’s and emerging businesses. Lucid Connect specialise in the mid to senior level Technology, Digital and Business Transformation space, with access to a wide range of technology talent and market leading organisations.

Lucid Support Services was immensely proud to be named the ‘Best IT/Technology Recruitment Agency in 2021’, by the Recruiter Awards. Judges were impressed by Lucid’s innovative approach in the market space and were inspired by their depth of knowledge and expertise. Lucid were judged by a panel of thirty-three industry experts and entrants were rigorously vetted on innovation, best practice, and financial soundness.

Lucid has recently been awarded a place on the new exclusive Crown Commercial Services (CCS) Digital Specialists and Programmes (DSP) framework. Only 50 suppliers across the country were selected for this 2-year programme to assist Government organisations with an estimated spend of £4 Billion over the term.

Lucid is committed to the government’s Disability Confident scheme which supports employers to make the most of the talents disabled people can bring to the workplace. They are ISO9001, ISO27001, ISO14001 certified, Cyber Essentials Plus accredited, ARC Gold Member and an FCSA Approved Supply Chain partner.

Lucid Support Services

8 Clarendon Dr, Wymbush

Milton Keynes


01908 690 000

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